Homeowners whose property was inundated by water will be covered for their losses after a dispute ruling determined that stormwater, not floodwater, was the initial cause of damage. The complainants lodged a claim with Auto & General after their home and garage were hit by storm and flood waters on February 27 last year. The … Read more
A hotel damaged by fire should have the claim payout for repairs reduced due to an underinsurance clause, the Australian Financial Complaints Authority (AFCA) has ruled, despite the complainant arguing the amount should be paid in full. The business, which had insured the buildings for $1 million, argued the insurer, Lloyd’s Australia Ltd, should pay … Read more
A homeowner will not be compensated for accidental damage to his unpaved driveway after a dispute ruling that it did not fall under the defined term of “building” covered by his landlord policy. The complainant lodged a claim after a delivery truck got bogged and damaged his gravel driveway as it tried to drive out. … Read more